FAQ's

1. What cleaning services does Apexpro Cleaning offer? Apexpro Cleaning provides a comprehensive range of services, including residential cleaning, commercial cleaning, specialized cleaning (carpet, window, post-construction), and cleaning for various facilities such as offices, medical facilities, aged care, and early learning centers.

2. How can I request a cleaning service from Apexpro Cleaning? You can easily request a cleaning service by contacting our customer service through phone or email. Alternatively, you can fill out our online booking form on our website for a quick and convenient service request.

3. Are your cleaning products safe for pets and children? Yes, at Apexpro Cleaning, we prioritize the use of environmentally friendly and safe cleaning products. Our cleaning solutions are carefully chosen to ensure they are non-toxic and safe for both pets and children.

4. Is Apexpro Cleaning insured and bonded? Absolutely. Apexpro Cleaning is fully insured and bonded to guarantee the protection of our clients and their properties. Our insurance coverage provides peace of mind, and we take responsibility for any unlikely incidents during our cleaning services.

5. How do you ensure the quality of your cleaning services? We maintain the highest standards of quality through rigorous training of our cleaning professionals. Additionally, we conduct regular quality checks and encourage client feedback to continuously improve our services.

6. What areas does Apexpro Cleaning serve? Apexpro Cleaning proudly serves the Perth metropolitan area, catering to residential and commercial clients across various neighborhoods.

7. Can I customize the cleaning services to meet my specific needs? Yes, absolutely. Apexpro Cleaning understands that every client has unique requirements. We offer customizable cleaning plans to ensure our services align with your specific needs and preferences.

8. What happens if I am not satisfied with the cleaning service? Customer satisfaction is our top priority. If you're not satisfied with our service, please contact us within 24 hours, and we will promptly address any concerns or rectify any issues to ensure your complete satisfaction.

9. How do you ensure the security of my property during cleaning? Our cleaning professionals at Apexpro Cleaning are trained to respect client privacy and ensure the security of your property. We also conduct thorough background checks on our staff to guarantee trustworthiness.

10. What safety measures do you have in place, especially for specialized cleaning services? Apexpro Cleaning adheres to industry safety standards. Our staff is trained in proper safety protocols, and we use appropriate equipment and methods for specialized cleaning services to ensure the safety of both our team and your property.